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Retries docs

Control how failed deliveries are retried, paused, replayed, and investigated.

Delivery lifecycle

Relin records each delivery attempt, the response status, and the final outcome. A failed delivery does not change whether the event was received. It means the receiver did not accept that delivery attempt.

  1. An event is accepted into the ledger.
  2. Relin selects matching destinations or recipient endpoints.
  3. Each endpoint receives a signed delivery attempt when signing is configured.
  4. 2xx responses are treated as successful.
  5. Timeouts, network errors, and non-2xx responses can be retried according to the endpoint policy.
  6. After retry attempts are exhausted, Relin leaves the failure visible for investigation and replay.

Endpoint controls

  • Set maximum retry attempts per destination.
  • Adjust backoff timing for destinations that need slower recovery.
  • Set a per-minute rate limit when a receiver needs slower traffic.
  • Pause a noisy endpoint without deleting its configuration.
  • Resume delivery after a receiver is healthy again.
  • Replay matching events after a customer endpoint or internal service recovers.

When to replay

Replay after you fix a failed destination, deploy a handler bug fix, rotate a bad secret, or need to backfill a time window. Use filters to keep replay scoped to the events that need another attempt.

  • Use single-event replay from the event detail page for one known event.
  • Use filtered replay from the ledger when a set of events share a source, search term, or time window.
  • Use message replay from the Dispatch API when a recipient asks about a specific customer webhook.

Investigation checklist

  • Open the failed event or message and check the latest response status.
  • Compare the endpoint URL with the receiver your app currently expects.
  • Check whether the endpoint was disabled, paused, or rate limited.
  • Look for repeated 401 or 403 responses after signing secret changes.
  • Replay only after the receiver returns a successful response to a manual or test request.