Docs / Vendor onboarding

Connect Shopify webhooks to Relin

Relin receives Shopify webhooks, verifies signatures, stores payloads, and delivers them to your endpoints with retries, alerts, and replay.

Open the Shopify dashboard

Before you start

  • Create a Relin workspace and sign in.
  • Have admin access to the Shopify account where you'll configure the webhook.
  • Decide which events you want to capture, or start with "all events" if you're exploring.

Setup steps

  1. In Relin, open your workspace and click New source. Pick the Shopify tile.
  2. Copy the ingest URL Relin shows. This URL is shown once, so store it.
  3. Create the webhook subscription in Shopify.
  4. Send events to the Relin source URL.
  5. Paste the app webhook secret here.
  6. Save and send a test event from Shopify. Confirm Relin received it in your workspace.

Signing secret: Paste the webhook secret from your Shopify app.

What Relin does next

  • Verifies the signature on every incoming event and records the status (verified, failed, unchecked).
  • Stores the payload so you can replay or inspect it later, bounded by your workspace retention window.
  • Delivers the event to every destination you've connected to this source, with retries and per-destination rate limits.
  • Surfaces lifecycle gaps (for vendors with known lifecycles) as anomalies you can triage from the dashboard.

Test it

The fastest check is the events view in your workspace. After you send a test event from Shopify, it appears within a second or two. Click into the event to see the raw payload, signature status, and the delivery attempts to your destinations.

You can also use the REST API or the MCP tools to inspect the stream programmatically.

Shopify-specific notes

  • Shopify sends a compliance webhook (customers/data_request, customers/redact, shop/redact) on app install. Relin captures them like any other event, and you can replay or audit them later.
  • Use an app-level webhook rather than a store-level one when onboarding multiple merchants. It scales as the app is installed across stores.

Troubleshooting

  • Signature status is failed: the signing secret doesn't match. Re-copy it from Shopify and update the Relin source.
  • Signature status is unchecked: no signing secret is configured on the source yet. Paste the secret on the source settings page.
  • No events arriving: check that the ingest URL in Shopify matches the URL Relin shows, including the token segment at the end.
  • Events arrive but destinations fail: open the delivery attempts tab on the event detail page. Each attempt shows the response body, status, and timing.

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